Shipments

The shipments section provides a searchable, filterable list of all shipments and a detailed view for each shipment.

Shipment list

Navigate to Shipments in the main navigation. The list displays shipments in a paginated table (25 per page by default) with the following columns:

Column	Description
Reference	Your internal reference or the auto-generated DP... reference
Brand	The brand that owns the shipment
Consignee	Consignee name
Country	Destination country
Total	Total amount (duties + taxes + additional fees)
Status	Payment status (PENDING, PAID, FAILED, ABANDONED)
Created	Shipment creation timestamp

Filtering and search

• Search — Search by reference number, consignee name, or consignee email.
• Brand filter — Filter by a specific brand using the dropdown.
• Sort — Click column headers to sort ascending or descending.
• Live/Test toggle — The dashboard header toggle filters between live and test shipments. Test shipments are marked with a visible badge.

Click any row to open the shipment detail view.

Shipment detail

The detail view shows comprehensive information about a single shipment, organized in a two-column layout.

Left column

Shipment items

A table showing each item in the shipment:

Field	Description
Description	Original product description
HS Code	Original HS code (if provided) and resolved HS code
Quantity	Number of units
Value	Declared value per unit and total value
Duty	Calculated duty amount
Tax	Calculated tax amount

For each item, you can see both the submitted HS code and the codes resolved by Duty Pro (import and export variants for the specific origin/destination country pair).

Fee breakdown

An itemized breakdown of all fees applied to the shipment:

• Duties — Total duty amount across all items
• Taxes — Total tax amount across all items
• Additional fees — Each additional fee with its display name, amount, and type
• Grand total — Sum of all fees

Communication history

A timeline of all email and SMS notifications sent for this shipment:

Field	Description
Channel	Email or SMS
Recipient	Email address or phone number
Status	SCHEDULED, SIMULATED, SENT, DELIVERED, or FAILED
Timestamp	When the communication was sent or scheduled
Content	Template content (viewable for simulated and sent communications)
Error	Error message (for failed deliveries)

Payments

Payment records with transaction details:

Field	Description
Status	PENDING, SUCCEEDED, FAILED, or REFUNDED
Amount	Payment amount
Transaction ID	Payment transaction identifier
Paid at	Payment timestamp

Status relay log

A record of all webhook and SFTP relay events for this shipment:

Field	Description
Event type	e.g., “payment_completed”, “payment_expired”
Status	PENDING, SUCCESS, or FAILED
Payload	JSON payload sent (expandable)
Response code	HTTP status code (for webhooks)
File name	SFTP file name (for SFTP relay)
Attempt count	Number of delivery attempts
Error	Error message (for failed deliveries)

Right column

Consignee card

Name, email, phone number, and full address of the consignee.

Route card

Visual display of the shipment route — origin country to destination country.

Brand card

Link to the associated brand’s detail page.

Sender card

Name and address of the shipping originator.

Test shipments

Test shipments (created with a dp_test_ API key) display an orange “TEST” badge throughout the UI. They appear only when the “Test” toggle is active in the dashboard header.

Test shipments show the same detail view as live shipments, but with:

• Communications marked as SIMULATED instead of SENT/DELIVERED
• Receipts watermarked “TEST”
• SFTP relay files generated but not pushed