Reports

The Reports section provides downloadable reports with custom date-range filtering.

Available report types

Shipment-level export

A CSV/Excel export of all shipment records with full fee breakdowns. Includes:

• Shipment reference, brand, and creation date
• Consignee details (name, email, country)
• Origin and destination countries
• Per-item details (description, HS codes, declared value, duty, tax)
• Additional fees with display names and amounts
• Grand total and payment status

Financial reconciliation report

A summary of payments collected, fees applied, and net amounts per brand over a date range. Useful for settlement and accounting.

Communication delivery report

SMS and email send/delivery/failure status per shipment. Includes:

• Channel (email or SMS)
• Recipient
• Status and timestamps
• Error details for failed deliveries

Filtering

All reports support:

• Date range: select a start and end date to scope the report
• Brand: filter to a specific brand
• Mode: live reports exclude test shipments by default. A separate test export is available for test data.