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Reports

The Reports section provides downloadable reports with custom date-range filtering.

A CSV/Excel export of all shipment records with full fee breakdowns. Includes:

  • Shipment reference, brand, and creation date
  • Consignee details (name, email, country)
  • Origin and destination countries
  • Per-item details (description, HS codes, declared value, duty, tax)
  • Additional fees with display names and amounts
  • Grand total and payment status

A summary of payments collected, fees applied, and net amounts per brand over a date range. Useful for settlement and accounting.

SMS and email send/delivery/failure status per shipment. Includes:

  • Channel (email or SMS)
  • Recipient
  • Status and timestamps
  • Error details for failed deliveries

All reports support:

  • Date range — Select a start and end date to scope the report
  • Brand — Filter to a specific brand
  • Mode — Live reports exclude test shipments by default. A separate test export is available for test data.

Test shipments are excluded from live reports by default. To export test data, use the dedicated test report option. This ensures test shipments never skew financial reconciliation or operational reports.